THEORY OF CHANGE · HOW WE GET THERE
Inputs → activities → outputs → outcomes.
No mystery. No magic. A measurable chain from the dollar donated to the life lived afterward.
[ 01 · INPUTS ]
What we bring in
- Government contracts (~84%): federal, state, county, city
- Private giving (~14%): individuals, foundations, corporate
- Earned & other (~2%)
- Trained volunteer hours (~23,000/yr)
- In-kind goods (luggage, hygiene, gift cards)
[ 02 · ACTIVITIES ]
What we do with it
- 24/7 hotline
- Emergency shelter
- Transitional housing
- Community Housing
- Legal Services
- Case management
- Children and families support
- Prevention education
[ 03 · OUTPUTS ]
What it produces
- 3,867 individuals served
- 3,195 hotline calls answered
- 261 legal clients
- 78 residential beds
- 1,180 support group attendances
- 235 unduplicated residential participants
[ 04 · OUTCOMES ]
What changes
- 72% of shelter participants completed their program (n=82, FY2024–25)
- Zero families separated at intake
- 261 unduplicated legal clients received 2,562 substantive services in FY2024–25
- Long-term: a safer LA
Financial figures sourced from FY 2024–25 audited financial statements. Program data sourced from FY 2024–25 program outcome tracking. See the Impact page for annotated figures, and Financial Disclosures for Form 990 and audit reports.