THEORY OF CHANGE · HOW WE GET THERE
Inputs → activities → outputs → outcomes.
No mystery. No magic. A measurable chain from the dollar donated to the life lived afterward.
[ 01 · INPUTS ]
What we bring in
- Government funding (~86%): federal, state, county, city
- Private giving (~14%): individuals, foundations, corporate
- Trained volunteer hours (~23,000/yr)
- In-kind goods (luggage, hygiene, gift cards)
[ 02 · ACTIVITIES ]
What we do with it
- 24/7 hotline
- Emergency shelter
- Transitional housing
- Community Housing
- Legal services
- Case management
- Children and families support
- Prevention education
[ 03 · OUTPUTS ]
What it produces
- 3,705 individuals served (FY2025–26)
- 3,228 hotline calls answered (FY2025–26)
- 195 legal clients (FY2025–26)
- 78 residential beds
- 1,180 support group attendances (FY2024–25)
- 246 residential participants (FY2025–26)
[ 04 · OUTCOMES ]
What changes
- 72% of shelter participants completed their program (n=82, FY2024–25)
- Zero families separated at intake
- 195 unduplicated legal clients received 2,703 substantive services in FY2025–26
- Long-term: a safer LA
Financial figures sourced from the FY 2024–25 audited financial statements, the most recent completed audit. Program data sourced from FY 2025–26 program outcome tracking, except figures labeled FY 2024–25. See the Impact page for annotated figures, and Financial Disclosures for Form 990 and audit reports.