Safety is the floor. We build the ceiling.
Rainbow Services provides high-intensity domestic violence response throughout Los Angeles County, headquartered in San Pedro and delivered through seven integrated programs.
Depth over reach, by design. One integrated team. The same anchor since 1983.
The first call is answered by a person.
Rainbow’s 24-hour hotline (310-547-9343) is staffed by trained DV advocates. Not a machine, not a triage queue. In FY2024–25 we answered 3,195 hotline calls (266/month average).
78 beds. Two residential programs. Families stay together.
Rainbow House (38 emergency beds) and Villa Paloma (40 transitional beds) provided 18,005 bed nights in FY2024–25: 4,713 emergency and 13,292 transitional. Children receive basic support alongside parent/guardian survivors. We do not separate families.
Housing outcomes, not just shelter stays.
Among the 82 shelter participants who exited residential programs in FY2024–25: 72% completed their program, 25.6% moved to transitional housing, 12.2% to subsidized or Section 8 rentals, 13.4% moved permanently with family or friends, and 7.3% to unsubsidized rentals. Structural stability is measured at exit, not at intake.
9.8 substantive services per legal client.
Rainbow’s legal services team served 261 unduplicated clients with 2,562 substantive legal services in FY2024–25, a 9.8 services-per-client ratio that reflects high-touch, sustained support. Average active caseload: 175 cases. Services include restraining orders, family court accompaniment, immigration relief, and other legal matters. Legal-services communications may be protected by attorney-client privilege, DV counselor privilege, VAWA confidentiality, or other rules depending on the staff role, communication context, and applicable law.
Community-based supportive services and sustained healing.
Rainbow delivered 1,180 support group sessions in FY2024–25 and ran 111 community education events reaching approximately 3,675 people. Engagement is survivor-led. Some funding streams (including CalWORKs) carry participation requirements; your advocate explains these at intake.
In their words.
All names below are composites. Quotes reflect common themes across Rainbow survivor stories. Non-material details have been altered for confidentiality.
“When I connected with Rainbow’s legal services team, I had restraining-order paperwork, family-court questions, and immigration concerns I did not know how to ask about. They did not hand me a list and disappear. They stayed connected through multiple legal-service touchpoints, and I stopped feeling like I had to navigate the system alone.”
“I understand now how badly my boys and I were abused. I am done blaming myself for the pain I suffered. I am getting help now so that I may become emotionally healthy.”
“Thank you, Rainbow for showing me my own strength to overcome and live happily again.”
Five pillars. Two cross-cutting services. One integrated response.
Seven integrated programs. One coordinated response. Five core pillars (Emergency Shelter, Transitional Housing, Community Housing, Legal Services, Children & Families) plus two cross-cutting services that run through every pillar: 24/7 Hotline and Case Management.
24-hour crisis access, emergency shelter, and individualized safety planning at intake, grounded in 40-hour state-mandated DV advocate training.
Transitional housing, legal services, and structural pathways to permanent housing, measured at exit, not at intake.
Survivor-led recovery, voluntary participation, and community-based supportive services, because safety is the floor, not the ceiling.
Five pillars and two cross-cutting supports. One funder partnership away from stronger.
Private, unrestricted dollars are the margin that builds the ceiling: the continuity, flexibility, and survivor-centered options that private support makes possible.