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RAINBOW SERVICES
DV Leadership · Since 1983
EMERGENCY SHELTER · RAINBOW HOUSE

38 beds. 24/7 intake. Families stay together.

Rainbow House is Rainbow Services’ emergency shelter, a confidential residential facility serving survivors of domestic violence and their children across Los Angeles County. Survivor personally identifying information is protected under VAWA.

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38 BEDS
Emergency capacity (FY24–25)
4,713
Bed nights provided FY24–25
161
Adults & children sheltered at Rainbow House FY24–25
24/7
Intake · never closed
40 HRS
State-mandated DV advocate training, every staff member
CONFIDENTIAL
Location confidential · Survivor personally identifying information protected under VAWA
THE INTAKE SEQUENCE

Hour 0 through exit.

  1. 01
    HOUR 0: INTAKE

    A trained DV advocate conducts a structured intake assessment. You describe your situation. The advocate gathers what’s needed to ensure your safety and the safety of your children. All communications are confidential under California Evidence Code §1037.1. The location of Rainbow House is confidential and is not disclosed to the public.

  2. 02
    HOURS 0–4: SETTLING

    You are assigned a room. You receive an orientation to the facility, an explanation of your rights as a resident, and access to immediate basic needs: food, clothing, and hygiene items. If you have children, they settle alongside you. If you have a pet, your pet is accommodated.

  3. 03
    DAY 1: SAFETY PLAN

    Your advocate works with you to build an individualized safety plan. This is a document built around your specific situation, the people in your life, and the risks you’ve identified. The safety plan is yours. It travels with you.

  4. 04
    DAYS 1–30: ACTIVE STABILIZATION

    During your emergency shelter stay, your case manager coordinates access to legal services, support groups, children’s services, and connections to transitional housing. Services are voluntary. You decide what you participate in and at what pace. There is no required program calendar.

  5. 05
    EXIT

    Emergency shelter is designed for short-term crisis stabilization. When you’re ready to transition, your advocate connects you to the next appropriate placement: Villa Paloma transitional housing, subsidized housing, family reunification, or another safe option. Exit outcomes are tracked: 72% of participants completed their program in FY2024–25.

CHILDREN & FAMILIES

Children stay with their parent or guardian.

Rainbow House is a family-inclusive shelter. Children of all ages are welcome alongside their parent or guardian survivor. You will not be asked to place your child in an alternative arrangement or facility in order to access shelter.

Children receive basic support and continuity during their stay alongside their parent or guardian survivor: a consistent, safe environment, age-appropriate information about what is happening, and support with everyday logistics. Rainbow House is not a treatment setting and not a licensed childcare program. It is basic, consistent support delivered by trained advocates.

Read the full children & families program brief →
ALSO WELCOME
PETS

Dogs, cats, small animals, reptiles. You will not be asked to choose between your safety and your animal.

ALL GENDERS

Rainbow serves survivors of all genders and gender identities across every program.

ALL AGES

Infants through adults. Age is never a barrier to shelter.

CONFIDENTIALITY

Confidentiality protects safety.

Rainbow House is a confidential residential shelter. Its location is not disclosed to the public. Survivor personally identifying information is protected under VAWA, and communications with trained domestic violence advocates are protected under California Evidence Code §1037.1, subject to limits set by law.

LEGAL BASIS
VAWA

Federal confidentiality protections for survivor personally identifying information

CA EV. CODE §1037.1

California Evidence Code: advocate-client privilege

40-HOUR TRAINING

State-mandated DV advocate certification required for all staff

FUNDING

84% government. 16% private.

Rainbow House operates with sustained support from federal, state, and county grants alongside private giving. Government contracts hold the core. Private gifts strengthen Rainbow's capacity to respond when demand exceeds contracted limits.

84% GOVERNMENT
14% PRIVATE
2% EARNED

Private gifts support the surge capacity, extended stays, and specialized services that keep all 38 beds in use.

Fund a bed night →
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